System Analyst II
- Led client-facing requirements discussions, translating stakeholder feedback into testable specifications, process documentation, and traceable delivery expectations.
- Owned payroll-system validation across payslip calculations, deductions, benefits, and multi-currency configurations through multiple release cycles.
- Executed regression, smoke, transactional, and cross-browser testing across deployment environments to protect functional correctness and data integrity.
- Drove the defect lifecycle from identification through retest and sign-off, converting reported issues into structured changelogs used by development and project-management teams.
- Validated UI and workflow behavior across browsers and devices against acceptance criteria before release.
- Produced release-readiness reports and risk assessments for go-live decisions and mentored junior QA analysts on testing and documentation practices.
