QA Engineering · Systems Analysis · AI Automation

Mark Ezekiel Cafe

QA Engineer · System Analyst · AI & Automation

Systems analysis and quality engineering professional with 2+ years of experience across enterprise payroll, web, mobile, and operational systems. I translate requirements into tested releases and build structured automation that keeps reliability, data integrity, and human control at the center.

  • Cavite, Philippines
  • 0956 887 5190
  • emark.cafe@gmail.com
Mark Ezekiel Cafe wearing a charcoal suit
Mark Ezekiel CafeSystems Analysis · Quality Engineering · AI-Assisted Automation

Professional summary

Builds and validates workflow automation using n8n, webhooks, Supabase PostgreSQL, REST APIs, scheduled triggers, email integrations, and JavaScript. Combines requirements analysis, process mapping, functional and transactional testing, incident monitoring, and release readiness to turn manual operations into structured, human-controlled workflows.

Professional experience

Systems thinking backed by release-quality execution.

Experience remains fully visible and chronologically ordered for fast recruiter review.

Network Economic Service Ventures Mandaluyong City

System Analyst II

  • Led client-facing requirements discussions, translating stakeholder feedback into testable specifications, process documentation, and traceable delivery expectations.
  • Owned payroll-system validation across payslip calculations, deductions, benefits, and multi-currency configurations through multiple release cycles.
  • Executed regression, smoke, transactional, and cross-browser testing across deployment environments to protect functional correctness and data integrity.
  • Drove the defect lifecycle from identification through retest and sign-off, converting reported issues into structured changelogs used by development and project-management teams.
  • Validated UI and workflow behavior across browsers and devices against acceptance criteria before release.
  • Produced release-readiness reports and risk assessments for go-live decisions and mentored junior QA analysts on testing and documentation practices.
Archangel Technologies Mandaluyong City

System Analyst

  • Delivered functional, regression, smoke, and UAT cycles for web-based enterprise solutions before deployment.
  • Authored test cases, process-flow diagrams, defect reports, and functional specifications to support cross-team traceability and audit readiness.
  • Reviewed requirements and designs before handoff to surface gaps, ambiguity, usability concerns, and testability risks early.
  • Performed UI validation across browsers and devices, partnering with development and IT on defect triage and deployment readiness.
Philippine National Police Camp Crame, Quezon City

Systems Administrator

  • Maintained system health across on-premise and cloud environments supporting mission-critical government operations.
  • Architected and deployed LAN/WAN infrastructure, including routers, switches, and virtualized servers across operational environments.
  • Built a Java-based ID-processing solution to reduce repetitive manual work, and maintained security controls, access policies, and audit-ready documentation.
  • Produced weekly operational status reports to support command visibility, incident tracking, and continuity planning.
Philippine National Police Camp Crame, Quezon City

IT Specialist

  • Provisioned servers, switching infrastructure, and network peripherals for high-availability daily operations.
  • Delivered Tier 1 and Tier 2 support, end-user training, and vendor coordination for timely incident resolution.
Core capabilities

Quality, analysis, and automation in one operating discipline.

Capabilities are grouped by how they contribute to reliable delivery—not by arbitrary proficiency scores.

01

Quality Engineering

  • Functional Testing
  • Regression Testing
  • Smoke Testing
  • UAT
  • Transactional Testing
  • Data Integrity
  • Playwright E2E
  • Release Readiness
02

Systems Analysis

  • Requirements Analysis
  • Process Mapping
  • Business Rules
  • Acceptance Criteria
  • Stakeholder Communication
  • Workflow Analysis
03

Automation & Integration

  • n8n
  • REST APIs
  • Webhooks
  • Workflow Automation
  • Scheduled Automation
  • Event-Driven Automation
04

AI-Assisted Systems

  • OpenAI / ChatGPT
  • Claude
  • LLM Integration
  • Prompt / System Design
  • Structured AI Responses
05

Systems & Data

  • Supabase
  • PostgreSQL
  • Authentication
  • Data Validation
  • Operational Data Flows
  • Incident Logging
Selected projects

Three systems that demonstrate the work.

Focused evidence of operational analysis, controlled automation, quality validation, and AI-assisted customer workflows.

01Operations platform

GameQueue AI

An AI-assisted gaming-lounge operations platform connecting customer self-service, reservations, queue handling, session monitoring, staff notifications, and human-controlled decisions.

Next.js · n8n · Supabase PostgreSQL · AI-assisted workflows
02Service automation

Small Service Business Operations

An end-to-end service workflow covering inquiry capture, quotations, owner approval, appointments, completion, invoicing, payment follow-up, reviews, summaries, and failure monitoring.

n8n · Supabase PostgreSQL · Webhooks · REST APIs
03Digital commerce

Cozy Voxel

A live digital storefront and controlled order-fulfillment system supporting catalog, checkout guidance, manual payment verification, protected downloads, status tracking, and owner oversight.

Netlify · n8n · Google Sheets · Gmail · Webhooks
Education

Academic foundation.

B.S. in Information Technology

New Era University

Graduated Jul 2023
Professional contact

Continue the conversation.

For role discussions, project context, or additional work samples, use the direct contact details or visit the complete portfolio.